High DPI issues concerning the Acrobat and Foxit PreviewHandlers

Frage / Problem

The file preview looks corrupt in a high dpi scenario. What can I do?

Antwort / Lösung

ShellBrowser uses PreviewHandlers installed in the system for the preview. Unfortunately not all of them are capable of handling all kinds of high dpi scenarios. This is not an issue of ShellBrowser components.

If you encounter problems like e.g. the display of a pdf file not filling up the whole FilePreview client area or other display problems, please test if the problem has to do with high dpi settings. Scale your primary monitor to 100% and re-login (even if this is not required in newer Windows 10 versions, it still makes a difference).  

Please also check if the same use case works in Windows Explorer.